3rd Shift Operations Supervisor

Bluestem Brands, Inc., a Top 100 Internet Retailer, is the parent company to 13 dynamic, eCommerce retail brands. We make it our mission to improve our customers lives by providing the merchandise and services they need with the flexibility of paying over time. Our smart, passionate, empowered employees drive our success, and we like rewarding people at the top of their game. Our leadership is responsive and supportive we take risks, learn from mistakes and celebrate success as a team.

A day in the life at Bluestem also includes casual dress, flexible work arrangements, a sweet employee discount and time off for giving back to our communities. Join the Bluestem Brands team to make an impact, be inspired and be valued, every day.

We are seeking a 3rd Shift Operations Supervisor to be located at our Distribution Center in Eatonton, GA.

The Operations Supervisor leads and inspires a production team promoting a culture of personal pride and ownership. You'll pay a key role in the day-to-day operations of the Distribution Center which could include inbound, outbound, or returns operations.

What You'll Do:

  • Supervise production staff to execute daily production plans successfully; reassign staff as directed to meet changing production demands
  • Monitor production targets and addresses process exceptions and failures; consistently seek and communicate process improvement opportunities to reduce/eliminate exceptions and process failures
  • Ensure goals are clear; inspire team to take personal pride and ownership to meet internal and external customer satisfaction goals
  • Perform method audits in order to provide performance feedback to staff
  • Review audits with production staff; reinforce performance expectations and provide coaching, as needed
  • Ensure all staff members are treated with professionalism and respect
  • Lead an operation that values a safe and clean work environment; ensure work environment is clean and employees follow safety procedures

What You'll Need:

  • Related Bachelor's degree preferred; or equivalent combination of education and work experience
  • 1-3 years of successful supervisory experience in a fast-paced production or distribution environment, preferably in direct-to-consumer industry
  • Proven ability to meet expected targets and KPIs, including productivity, quality, and customer satisfaction, while making quick, sound decisions
  • Demonstrated success engaging employees and inspiring personal pride and ownership
  • Proven success in influencing continuous improvement
  • Embraces change and able to communicate process improvement projects
  • Proven ability to interact effectively and build trust and demonstrate empathy when working with staff
  • Exhibits the skills to become a skilled leader
  • Able to mentor, develop, and coach direct reports to excel
  • General understanding of labor contracts and labor relations
  • Willingness to work the necessary hours needed to meet the business and operational objectives
  • Strong technical skill set utilizing MS Word, Excel, PowerPoint, SQL, WMS applications, and RF/Voice Technologies
  • Warehouse and Distribution layout, design, and profiling strategies
  • Forklift and material handling equipment skills/experience

What You'll Get:

Bluestem employees are what make us who we are. You work hard, and you should get more than just a paycheck. That is why we are proud to create a culture that is pretty unusual and pretty awesome. So check us out!

  • Great benefits
  • Incentive plan with a history of success
  • Highly visible leadership who roll up their sleeves

Job Grade: B

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